Privacy Policy

January 12, 2026

("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Personal Information

When you register for an account, we collect:

  • Name
  • Email address
  • Password (encrypted)
  • Profile picture (optional)

1.2 Payment Information

When you make a purchase, payment information is collected and processed by Stripe, our third-party payment processor. We do not store your credit card details on our servers.

1.3 Usage Data

We automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Translation history and preferences
  • Device information

1.4 Uploaded Images

Images you upload for translation are processed by our AI systems. We retain processed images temporarily to provide our services and may store translation history for your convenience.

2. How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues
  • Improve our AI translation models (using anonymized data only)

3. Information Sharing

We may share your information with:

  • Service Providers: Third parties that perform services on our behalf (payment processing, hosting, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for data in transit
  • Encrypted storage for sensitive data
  • Regular security audits
  • Access controls and authentication

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time through your account settings.

  • Account data: Retained until account deletion
  • Translation history: Retained for 90 days by default
  • Uploaded images: Deleted within 24 hours of processing
  • Payment records: Retained as required by law

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Withdraw consent where applicable

7. Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

8. Third-Party Services

Our service may contain links to third-party websites. We use:

  • Stripe for payment processing
  • Google Analytics for usage analytics
  • AI translation providers for image processing

Each of these services has their own privacy policies governing how they handle your data.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: {privacyEmail}
  • Website: {websiteContact}